Balanced Scorecard Books 

Balanced Scorecard Step by Step
Maximizing Performance and Maintaining Results

This is the second edition of this highly acclaimed book that has been translated in over a dozen languages. In the foreword to the first edition, Balanced Scorecard co-creator Robert Kaplan had this to say:

"Paul Niven, through his experience as project leader at the excellent and highly successful implementation at Nova Scotia Power, and subsequently as a Balanced Scorecard consultant, is one of the few who can talk and write knowledgeably about how to make the scorecard happen in an organization. "

Balanced Scorecard Step-By-Step guides readers through the processes required for a successful Balanced Scorecard project. In addition he shows how to become a strategy-focused organization by embedding the Balanced Scorecard into critical organizational processes." To buy the book at Amazon.com simply click on the cover.

Balanced Scorecard Step by Step
For Government and Non-Profit Agencies

Reviewers of this book have said,

"Clear, informative and highly implementable advice," and "Niven is one of the best authors on the BSC."

Written with the practitioner in mind, Balanced Scorecard Step by Step and Balanced Scorecard Step by Step for Government and Nonprofit Agencies will provide you with the insight and guidance you need to lead your organization through the exciting yet challenging world of Performance Management. To buy the book at Amazon.com simply click on the cover.

Balanced Scorecard Diagnostics
Maintaining Maximum Performance

Presenting the next step for Balanced Scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of your Balanced Scorecard and the tools to reevaluate Balanced Scorecard measures to drive maximum performance.

CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a Balanced Scorecard to determine if it's running at maximum performance and for seamlessly implementing changes in your Scorecard. To buy the book at Amazon.com simply click on the cover.

Alignment
Using the Balanced Scorecard to Create Corporate Synergies

Reviewers of this book have said,

This book analyzes how to use the Balanced Scorecard to create corporate synergies. The authors have identified five key principles "for aligning an organization's management and Measurement systems to strategy"

- Mobilize change through executive leadership
- Translate strategy into operational terms
- Align the organization to the strategy
- Motivate to make strategy everyone's job
- Govern to make strategy a continual process

Organizations like Tokyo-Mitsubishi, Citizens Schools, Hilton, IBM, Lockheed Martin, Media General, and the U.S. Army more than 30 in total, have been studied to write this book.

Strategy Maps
Converting Intangible Assets into Tangible Outcomes

Reviewers of this book have said,

Robert Kaplan and David Norton having studied how the BSC has been adopted across various organiztations around the globe have described how companies can create links between their tangible and intangible assets with a tool called the strategy map.

Kaplan and Norton argue that the most critical aspect of strategy-implementing it in a way that ensures sustained value creation-depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital.