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Authored by EPM Review
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The following library of key performance indicators is intended to provide an example of the choices some organizations make in building their scorecards and dashboards.
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Retail
- Invoice accuracy
- Total number of customer claims
- Order entry accuracy
- Total sales
- Sales growth
- Cost per delivery per customer ...
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Supply Chain
- Cost of freight per unit shipped
- Purchase order cycle time
- Cash to cash cycle time
- Average transit time
- Number of orders shipped
- Value of fill rate ...
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Healthcare Facilities
- % of planned developments on schedule
- Clinical evaluations
- Life cycle costs
- Building occupancy requirements
- Service and Repairs
- Maintenance costs of light service ...
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Construction Industry
- Lean production preparation
- Just-in-Time
- Total man-hours worked
- Reductions in cost from increased plan reliability
- Cost of labour
- Cost of materials ...
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More KPIs
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