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» Newsletter November 2008
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| Newsletter - November 2008 |
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| A monthly update on Enterprise Performance Management |
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Paul's Article -
Interview with Paul Niven
by Memory Nguwi |
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Interview - Sven Edvinsson -
Head of Group Planning, Nordea |
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Cartoon Corner - BSC Champion
Testimonials
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Interview - Barbara Possin - VP,
St Mary's - Duluth Clinic
Health System |
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Interview with Paul Niven by Memory Nguwi |
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In this interview, Memory Nguwi, Partner and Principal Consultant for Organisational Excellence Consultants (Pvt) Ltd., Zimbabwe poses four important questions to Paul Niven, Balanced Scorecard expert, management consultant and author
These questions must be considered by every organisation but typically remain unasked. Paul Niven's responses to these questions offer insights into key areas: such as Why does an organisation need a formal practice of performance management? How can one create buy-in for an organisation's need to have a performance management practice? and much more.
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Paul R. Niven
Leading author and Management Consultant |
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Interview |
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Sven Edvinsson - Head of Group
Planning, Nordea |
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This interview features Sven Edvinsson, Senior Vice President, Head of Group |
Planning, Nordea. Headquartered in Stockholm, Sweden, Nordea is a leading financial services group. In 2004, Nordea was inducted into the prestigious Balanced Scorecard Collaborative Hall of Fame.
Sven Edvinsson discusses how long he has been managing the BSC for Nordea, how the BSC fits into the larger Planning and Performance Management Model
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KPI Library |
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Key Performance Indicators |
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| A source that provides an extensive library of Key Performance Indicators for perspectives and various industries. |
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Cartoon Corner |
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BSC Champion Testimonials |
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When people ask me about customer references I always tell them that they should not ask the person that has committed the money for the project. This person is by default obliged to say that the project was a success.
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| News & Events |
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Strategy Execution - Balanced Scorecard Forum
November 19 - 20, 2008
Location - Orlando, FL
Performance Management Training Forum
December 11 - 12, 2008
Location - Washington, DC
Budgeting and Forecasting Masters 2009 - Implement and Manage a Balanced Scorecard-Based Budget
January 10 - 11, 2009
Location - San Diego, CA |
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Interview |
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Barbara Possin - VP, St Mary's - Duluth Clinic
Health System |
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This interview features Barbara Possin, VP for System Quality and Strategic Alignment of the Minnesota, USA-based St Mary's/Duluth Clinic Health System (SMDC). The SMDC incorporates 20 clinics, four hospitals and an array of specialty care services and was inducted into the prestigious Balanced Scorecard Collaborative Hall of Fame
Drawing from her experience of having facilitated the BSC program in SMDC, Barbara presents a practitioner's viewpoint regarding various aspects of the BSC concept.
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Copyright 2008, EPM Review.
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