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» Newsletter October 2008
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| Newsletter - October 2008 |
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| A monthly update on Enterprise Performance Management |
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Paul's Article -
Sculpting the Perfect
Balanced Scorecard |
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Spotlight - A Performance
Management Framework |
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Cartoon Corner - Can you lose weight by weighing yourself?
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Case Study - Christchurch
City Council |
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Sculpting the Perfect Balanced Scorecard |
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In this article, author, management consultant and Balanced Scorecard expert Paul Niven sounds a strong note of caution against overloading Balanced Scorecards with Key Performance Indicators (KPIs) and Strategic Objectives.
Once early adopters of the Balanced Scorecard started seeing results, organizations were convinced that more objectives and measures would make performance management even more effective. This led to overcrowded Strategy Maps and Balanced Scorecard Maps that failed to offer a coherent picture of strategy and strategy execution.
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Paul R. Niven
Leading author and Management Consultant |
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Spotlight |
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A Performance Management Framework |
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In this article, the author examines the need for finding common ground between strategy manage- |
ment and operations management. While strategy management seeks to make strategy relevant to employee's day-to-day responsibilities, operations management seeks strategic context for implementation and improvement projects.
The author presents a performance management framework that describes the common ground.
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KPI Library |
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Key Performance Indicators |
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| A source that provides an extensive library of Key Performance Indicators for perspectives and various industries. |
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Number of Full Time Employees |
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Total hours utilized |
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Total cost incurred |
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Labour utilization rate |
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Cartoon Corner |
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Can you lose weight by weighing yourself? |
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I recently turned 40, and like many other men my age, I am cultivating a bit of a belly. Over the past few years, I have weighed myself more than ever. Sadly, the needle on the scale keeps going up and up.
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| News & Events |
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Balanced Scorecard, Strategy Maps and Strategic Performance Management
October 23, 2008
Location - London, UK
Global Performance Forum III - Measures, Metrics & Management Systems
November 13 - 14, 2008
Location - San Diego, CA
Strategy Execution - Balanced Scorecard Forum
November 19 - 20, 2008
Location - Orlando, FL
Performance Management Training Forum
December 11 - 12, 2008
Location - Washington, DC |
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Case Study |
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Christchurch City Council |
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The Christchurch City Council has a vision aligned to the city's vision. To manage performance, the Council has a Balanced Scorecard known as 'Horizon' that resonates with the multi-layered performance management horizons and cycles the organization must work to and integrate. Horizon functions as the Council's business intelligence system, capturing details of performance against strategic and operational plans. Customized for the Council's context of multiple and competing outcomes, Horizon offers a simple yet highly effective scorecard solution
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We welcome your feedback and contributions, please contact us as
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Copyright 2008, EPM Review.
All rights reserved. Company names and logos used in this site may be trademarks of their respective owners. |
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