Executing Strategy with the Balanced Scorecard – A one day step by step course
Paul R. Niven – Leading Author
Dennis Barnhart – Barnhart Associates Inc.
  Detailed Agenda  
  09.00 – 11.30 a.m. (with one 15 minute break):  
  • Factors leading to the prominence of the Balanced Scorecard
  • Balanced Scorecard fundamentals, including the four perspectives of performance
  • Success stories
  • Strategy Maps: Powerful communication tools for effectively describing strategy
  • Strategy Map case study: Attendees will be split into small teams (4 or 5 people each) and develop a Strategy Map for a fictitious company (case study materials will be provided)


  11.30 a.m. – 12.30 p.m : Lunch  
  12.30 – 04.00 p.m. (with one 15 minute break):  
  • Performance measures: A review of measures, including the characteristics of effective measures
  • Measures case study: Using the Maps they developed in the morning session, the groups will re-convene and develop performance measures for the fictitious company
  • Balanced Scorecard implementation essentials: An overview of what it takes to effectively implement the Balanced Scorecard in an organization
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